View and Pay Your Water Bill Online

You can pay your water bill online at any time. To use the online payment portal, you will need the Book and Account numbers from your water bill. You will also need a PIN number for your account. You can get your PIN number by calling the water department at (309) 734-2035 and letting them know the address. All major credit cards are accepted. A $4 fee is added to online payments (charged by Donald Frey & Co.not the City of Monmouth).

To pay online, click Pay water bill.

You can also set up automatic payments directly with the City at no charge to you. Please stop by the water department at City Hall with a valid photo ID and a voided check to make arrangements. Automated payments are taken directly from your account on the 5th of each month for the exact amount of your water bill.

If you have any questions concerning your water bill, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Woodard & Curran Responsibilities

 

 

 

 

 

 

 

 

 

On May 1, 2013, Woodard & Curran took over the operation of Monmouth's Public Works. Founded in 1979, this privately held company is a leader in engineering, science and operations.

This move to Woodard & Curran saves the City money, increases the quality of customer service to both us and our residents, and allows us to more nimbly respond to the challenges of the future when it comes to our City infrastructure.

Responsibilities:

  • Street maintenance (includes snow removal, patching, sweeping, etc.)
  • Tree trimming
  • Signs
  • Leaf vacuum
  • Right-of-way issues
  • Compost site maintenance
  • Transfer station operation
  • Sewer collection maintenance
  • Wastewater treatment
  • Water distribution email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Water treatment
  • JULIE locates for water/sewer
  • Municipal services billing/collection/customer service

 

Water Quality Report

Please look at the attached PDF for our latest Water Quality Report, also known as the Consumer Confidence Report. If you have any questions, please contact the Public Works department at City Hall at (309) 734-8375.

Attachments:
Download this file (Consumer Confidence Report 2015.pdf)Consumer Confidence Water Quality Report[2015 Water Quality Report]410 kB

Woodard & Curran Staff

Peggy Ballard

Administrative Assistant

Phone: (309) 734-4026

Fax: (309) 734-8375

Andy Jackson

Public Works Director

Phone: (309) 734-4026

Fax: (309) 734-8375

This email address is being protected from spambots. You need JavaScript enabled to view it.

Laura Armstrong

Assistant Collector

Phone: (309) 734-2035

Fax: (309) 734-4943

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